Open Positions
-
Lead HVAC Installer / Installation Technician
Are you a skilled HVAC professional looking for a company that actually treats you like family? Modern Heating & Air Conditioning is looking for a motivated Lead HVAC Installer to join our growing team.
THE REWARDS: Why Join Our Team?
We believe that elite work deserves elite pay. We offer a supportive, steady work environment with an established customer base.
- Competitive Pay: $35 – $45 per hour (plus bonuses and commissions).
- Comprehensive Benefits: Medical, Dental, and Vision coverage.
- Future Security: 401(k) plan with profit sharing.
- Work-Life Balance: Monday – Friday, 8-hour shifts with very limited on-call weekend work.
- Paid Time Off: Including holiday and vacation pay.
- Perks: Company-provided uniforms, ongoing training, and professional development programs.
ABOUT MODERN HEATING & AIR CONDITIONING
Based in Milford, we are a fully licensed residential and commercial HVAC leader. For three decades, our priority has been attention to detail and reliable service. We know that a fulfilling career requires more than just a paycheck—it requires a team you admire. That’s why we strive to maintain a family-like atmosphere where your hard work is sincerely appreciated.
ARE YOU A GOOD FIT?
We are looking for a natural leader who takes pride in their trade. Ask yourself:
- Are you a self-starter who thrives in a collaborative team?
- Do you have a positive, can-do attitude and strong communication skills?
- Are you organized, punctual, and ready to further your career?
- Do you lead by example to ensure quality installations?
POSITION REQUIREMENTS
In this role, you will lead the installation of heating and cooling systems while maintaining clear communication with our clients and the home office.
- Licensing: S2 or D2 license is preferred.
- Physicality: Ability to lift 50 lbs and perform standard installation tasks.
- Reliability: Valid driver’s license and a clean driving record.
- Tech Savvy: Ability to complete our initial mobile-optimized application and the Wedge Video Interview (required for consideration).
- Experience: Prior installation experience is preferred, but we are willing to train the right motivated individual!
-
Service Technician
Are you a skilled technician looking to elevate your career with a company that values quality and leadership? At Modern Heating and Air Conditioning, we’re looking for motivated professionals to join our team as a Service Technician.
We are also proud to offer an unmatched bonus spiff program. If you take pride in your craft and thrive in a fast-paced, collaborative environment, we want to hear from you.
Are You a Good Fit?
We aren't just looking for technical skills; we’re looking for a future leader. Ask yourself:
- Are you a self-starter with a natural ability to lead?
- Do you maintain a positive, can-do attitude even during a busy season?
- Are you highly organized with top-tier time management skills?
- Do you enjoy working closely with a team to achieve a common goal?
What You’ll Be Doing
Your primary focus will be the professional installation, diagnosis, and repair of residential heating and cooling systems. You’ll act as a key point of contact, maintaining clear and professional communication with our clients, the field team, and the home office.
Key Requirements:
- Licensing: CT State Trade License S-1 (S-2 or D-2 licenses are also highly preferred).
- Experience: 2+ years of residential HVAC experience. (Specific installation experience is a plus, but not required!)
- Physical Ability: Must be able to lift 50 lbs and perform the physical tasks required for HVAC installations.
- Reliability: A valid driver’s license with a clean driving record.
- Integrity: Ability to pass a drug test.
-
Customer Service Representative
We are looking for a high-energy, organized professional to be the "voice" of our company. Your primary mission is simple: Turn every phone call into a booked appointment and a happy customer. This is not just "taking messages." You will be the air traffic controller for our technicians and the primary point of contact for our homeowners.
Key Responsibilities:
- The Front Line: Answer all inbound service calls with a friendly, professional "can-do" attitude.
- Strategic Scheduling: Manage the dispatch board to maximize technician efficiency and minimize drive time.
- Member Care: Proactively call our 1,000+ maintenance members to schedule their seasonal tune-ups.
- Lead Conversion: Follow up on web inquiries and "unconverted" leads to ensure no customer is left behind.
- After-Service Follow-up: Perform "Happy Calls" to ensure quality control and request Google reviews.
What We’re Looking For:
- Excellent Communicator: You enjoy talking to people and can remain calm during the "no-heat" or "no-AC" rushes.
- Detail Oriented: You can manage a busy calendar without letting appointments slip through the cracks.
- Tech Savvy: Comfortable using scheduling software (e.g., ServiceTitan, Housecall Pro) and basic office tools.
- Reliable: You understand that our technicians and customers count on you to be the hub of the office.
Schedule & Compensation:
- Shift: Monday–Friday, 9:00 AM – 5:30 PM (40 hours/week).
- Pay: $19.00 – $23.00/hr (depending on experience) + performance-based bonuses for membership sign-ups.
- Location: [Insert City/State], New England.
Hours: 9am – 5:30pm
OT may be required during peak seasons.
Schedule: Monday – Friday