Southern Connecticut Heating & Cooling Experts

Our Customer Reviews

Customer satisfaction is of utmost importance to us at Modern Heating & Air Conditioning, LLC. Our team takes great pride in every positive review and referral we receive, because that tells us we are doing our job! Whether you are looking for a Southern Connecticut HVAC repair team or you need a brand-new system installed, we have everything you need to get the job done. Find out what our customers think of the services we provide and reach out to us to let us know how we did on your home!

  • I highly recommend them to anyone.
    Excellent service very clean and trustworthy servicemen. Communication is very important to me and they called me when they arrived and when they left. Even vacuumed my rug. I highly recommend them to anyone.

    - Jim E.

  • Would highly recommend without reservation.

    The technician was on time, introduced himself. Very personable explained what he was doing and what the various tests were for and their importance. Would highly recommend without reservation.

    - Satisfied Customer

  • His work was impeccable, to say the least!

    Ian was awesome ... friendly and professional!! His work was impeccable, to say the least! Prior to Ian performing a service cleaning on our furnace, it would make loud noises and struggle to turn on. After Ian completed the full service, our furnace has not made a single unusual sound (we barely hear it turn on). We look forward to using Modern's services in the future.

    - Melissa D.

  • Really appreciate the great service and everything is working great.

    Ian fixed a leak in my heating unit. He was on time, very friendly and explained everything to me in an easy way so I could understand. Really appreciate the great service and everything is working great. Thank you!

    - Satisfied Customer

  • Highly recommend!

    Always have great experiences working with Modern HVAC, from Ian and the service coordinators to all of the technicians I've dealt with. Pleasant, quick & customer-centric. Highly recommend!

    - Satisfied Customer

  • Great Experience working with Modern Heating and Air Conditioning LLC.
    Very efficient, very professional! All work was done quickly and all appointments kept on time! Absolutely “no fuss, no muss”!! Great Experience working with Modern Heating and Air Conditioning LLC.

    - Charles

  • He's the sweetest guy and we felt like we should ask him to stay for dinner.
    Matt is always on time, courteous, careful and efficient. He's the sweetest guy and we felt like we should ask him to stay for dinner. You won't find anyone more professional, efficient or cost-conscious than Matt.

    - Andy

  • Very happy with Modern! Good job!
    Honest and dependable. Had them out for an a/c service and they were very detailed in their explanation as additional service that may need to be done and why it needed to be done. Very happy with Modern! Good job!

    - Chris

  • Andrew was prompt, courteous, professional and very knowledgeable.
    One night my furnace went out and wouldn't reset so I had no heat that very cold night. The next morning I called Modern and spoke to Patrick. He was very pleasant and was able to schedule an appointment for me with Andrew that same morning. Andrew was prompt, courteous, professional and very knowledgeable. His inspection report clearly and precisely described his diagnosis of the problem and offered 2 options to solve it. He also answered all of my questions. My only criticism of the report is that I would've liked to also see a description of what he actually did to diagnose the problem. I haven't had any work done yet because I'm still deciding which action to take.

    - Happy Customer

  • Matt stayed in touch throughout the project and has a great team!
    Tom and Chris put Central Air in our house the hottest week of the summer! They did a fantastic job and we are loving it! They were so professional and cleaned up after each day. Would recommend them to anyone. Hard to find good, honest, hard workers today that you can trust. They were the best. Matt stayed in touch throughout the project and has a great team! Thank you.

    - Marge

  • Matt is technically brilliant and the quality of his work product is superb.
    Matt Sando at modern Heating was recommended to be by a friend who is a successful builder/developer. Matt is technically brilliant and the quality of his work product is superb. He instinctively understands what excellence in service is all about.

    - Chuck

  • When you can trust your mechanics you breathe a little easier.
    Modern has taken care of my gas furnace and put in a new water heater. When you can trust your mechanics you breathe a little easier.

    - Dorothy

  • A pleasant experience.
    Thorough, courteous, honest, informative, etc., etc, etc. A pleasant experience.

    - Henry

  • I know I made the right decision choosing you when the gas company employees are your fans!
    working beautifully and I truly appreciate how everyone working at my home was professional, courteous, and thoughtful. By the way, the gas company technician asked for your contact information because he is needing some work done at his home! As a consumer, I know I made the right decision choosing you when the gas company employees are your fans!

    - Angie

  • Matthew the owner made our family feel like we were a part of his.
    Didn’t have to pay extra for guys wearing “white gloves” and Matthew was always available to help with any questions or concerns I had after the install. Installation was smooth, they showed up when they said they would and the cleaned up the mess when they were done like they were never there!. Matthew the owner made our family feel like we were a part of his.

    - Emily

  • He is a nice person, good all around good guy.
    He did a very good job, we are very satisfied. He is a nice person, good all around good guy. - High-Efficiency Gas Boiler Install.

    - Margaret

  • I can highly recommend Modern Heating & Air Conditioning!
    Sando, was on time, explained everything thoroughly, and the oil to the gas installation of my furnace & water heater was technically exact with a professional installation. Our home was left neat and clean. We are not only more comfortable but also cut our energy usage in half this winter. For old fashioned service, I can highly recommend Modern Heating & Air Conditioning!

    - M.M.

  • Impeccable workmanship and customer service.
    Modern performed an oil to gas conversion in my home this past winter. I received excellent quality at a great price. I never thought I would look at my furnace in the basement as a piece of art, but that's exactly what it is. Impeccable workmanship and customer service. I will continue to use Modern for my future heating/cooling needs.

    - Andrew

  • I am very satisfied and I would highly recommend Modern Heating and AC.
    This was my first time having to deal with the responsibilities of home ownership on my own. Dealing with Matthew and his staff has been a wonderful experience. Tom and Mike installed my new heating/ac unit. They were punctual and very professional. I had a small issue that I spoke with Ian about that was addressed immediately by Matthew. I am very satisfied and I would highly recommend Modern Heating and AC.

    - Lori

  • They did an excellent job from start to finish.
    Just had a boiler installed from Modern Heating & Air Conditioning by Tom and Mike. From my first conversation with Matt, I felt comfortable with his knowledge. They did an excellent job from start to finish. Would highly recommend them to others.

    - Valerie B.

  • The Technicians are smart and focus on the task at hand they don’t cut corners they do the job right.
    My hat's off to Modern Heating & Air Conditioning of Milford Job will be done. The Technicians are smart and focus on the task at hand they don’t cut corners they do the job right. Thanks (Mark. W ) Job well done.

    - Terry M.

  • Quote on the new hot water heater was competitive with other prices, and since Matt was recommended by a friend, I had no qualms going with him.
    Great experience: professional, punctual, pleasant to deal with. Quote on the new hot water heater was competitive with other prices, and since Matt was recommended by a friend, I had no qualms going with him. He actually helped me decide on getting the HWH over a more expensive tankless system due to the negligible savings I would recoup versus the conventional tank. I’ll pocket the difference and apply it toward another project. I will probably hire him to install a new furnace when the time comes.

    - Mike

  • Tom comes I explain the problem and he got right to it.
    I called in the morning said it was not an emergency, said what was wrong and they said they can come today, Tom comes I explain the problem and he got right to it. Thanks . Tom. Oh yes come to find out Tom is a Neighbor.

    - Bob N.

  • Love using Modern for all of my heating and air conditioning services.
    Love using Modern for all of my heating and air conditioning services. The communication is always there and they have top notch technicians. Would highly recommend.

    - Richard

  • Would recommend him without any hesitation.
    Home damaged due to smoke from the furnace while work being done by a competitor of Modern. Called Modern immediately and Matt came over and reviewed the damage and gave me a quote that the insurance company accepted. Did the work as promised and I'm very happy with the serviced I received. Would recommend him without any hesitation. He understood my issue and was well versed with what needed to be done, not like the previous company which was recommended by the manufactures dealer network just like Modern was. Should have picked MODERN .

    - Vik