Modern HVAC is thrilled to announce that we are featured in March’s issue of the U.S. Boiler Report, a popular and reputable monthly publication from the U.S. Boiler Company, a manufacturer of quality hydronic-heating products.
In the article, titled “Creating Lifelong Customers,” Modern HVAC founder Matt Sando and lead technician Tom Stags discuss the importance of customer satisfaction in the world of heating and air conditioning. While some services focus strictly on sales, Modern HVAC is all in when it comes to customer service and satisfaction. “Making every single customer happy is our A1 priority,” Sando explains. “Educating the homeowner on the front end, paired with a no-pressure sales approach are big steps in that process.”
Aside from customer service, the report also covers our carefully trained employees, numerous budget options, standardized and high-quality equipment, and other core values. Adhering to these has allowed us to successfully run our thriving business for decades now.
If you want to read the entire article, check out this link to the March edition of the U.S. Boiler Report.
Reliable Heating and Cooling Services
At Modern HVAC, our customers always come first, which is why we provide superior quality at a fair and honest price. We have over 30 years of experience. If you want to learn more about our new Indoor Air Quality Service, and energy efficient tax credits for new HVAC systems, get in contact with us today. We provide services in Southern Connecticut, including Fairfield and New Haven County.